Tice Valley Post Acute Reviews

See what our patients and their families have to say

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As you read testimonials from those who have experienced care at Tice Valley Post Acute, you’ll gain helpful insight into the care we provide. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Read our reviews or share one of your own today!

All Reviews

4.3

41 reviews

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ivy mai on Google
36 days ago

My mother in law had a very positive experience with Tice Valley Post Acute .The nursing staff was attentive and treated my mother-in-law with dignity and kindness. We were particularly impressed by the communication from social service director Kaliyah . She was very responsive and helpful and provided clear and timely communication regarding next steps . The facility was always clean, and the physical therapy team and occupational therapy team worked hard to ensure she was comfortable. We are grateful for the care she received here.

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John Johnston on Google
38 days ago

I would like to say that I really appreciate everything and the people here at Tice valley. I know it’s a tough job and not easy to do but I would love to thank everyone and say keep up the good work!

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Augusta Solano on Google
38 days ago

I’m enjoying my stay, thank you so much.

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Anthony Inzerillo on Google
38 days ago

I have been a resident here for over 2 years and the staff, therapy, and food have been amazing! I love it here!

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nancy laymon on Birdeye
47 days ago

My mother was brought here yesterday afternoon and ever since she has not had access to any pain medicine except for Tylenol because of some issue with the pharmacy. The food is terrible. The staff are very kind and friendly, but limited in what they can do to make people more comfortable.

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Lori Langmack on Google
2 months ago

My 89-year-old mother, who is diabetic, suffered a fall and broke her hip. After spending two weeks in the hospital, she was transferred to Tice Valley Post Acute. We are very grateful for the excellent care she received there. After several weeks of physical therapy, she is now back on her feet and getting around with a walker. The staff was kind, attentive, and well-trained. Her room was cleaned regularly, and her diabetes was carefully managed throughout her stay. The nursing and medical team did a great job adjusting her pain medication to keep her comfortable while still allowing her to fully participate in mobility training. The physical therapy staff was especially patient and understanding. My mother wasn’t always eager to attend sessions at the scheduled time, but they consistently came back later and gently encouraged her to participate. The social worker was also incredibly helpful in coordinating her care and ensuring a smooth experience for our family.

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Diane Dauner on Google
3 months ago

Staff have been really great. Special shout out to Vlad, Koko, Megan.

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YouTube Premium on Google
5 months ago

Horrible place, family member was in hospice and they would act like he isn’t there. He had one request every single day to help with going number 1. No matter how many times he called they wouldn’t come. Only good thing is the nurse named Trisha I believe if that’s not correct let me know I will come and find out her name. She was an absolute godsend and was the only who cares and even talked to us after his passing. She would always be happy to help and cried with us and made us feel so comfortable. Besides her all the others were useless and were so fake. Don’t listen to this place and don’t think this is out of anger that I’m writing this. The family member had passed around 3-4 months ago and I’ve thought deeply before writing this. So if you love your family and want them to get the right care please don’t look here.

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Michael Stephenson on Google
9 months ago

Business response 9 months ago

Thank you for the high marks! Please do not hesitate to reach out to us to see how we can improve to a 5/5 as we are constantly looking to improve! We can be reached at 925-906-0200
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Pamela Andersson on Google
9 months ago

Lookup reviews for manorcare. Different owner same unethical practices. Check on your loved ones frequently and question every incident no matter how small.

Business response 9 months ago

We appreciate your feedback, as we are always looking for ways to improve. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to our administrator at your earliest convenience at (925) 906-0200.
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loree Johnson on Google
10 months ago

I would like to thank the staff of Tice Valley, and I’d like to thank the CNAs, Nurses, Physical Therapy, and Occupational Therapy too for their support, encouragement, and skilled guidance. The entire staff here is excellent 👌 .

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Forrest Allen on Google
1 year ago

Beautiful location. Great team that is very lively and genuine with their care.

Business response 1 year ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
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Curtis Porter on Google
1 year ago

Business response 1 year ago

Thank you for the positive review! We appreciate it
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Gunnar Legas on Google
1 year ago

Highly recommend this facility to anyone looking. The place was clean and had really kind staff.

Business response 1 year ago

Thank you for your kind feedback! We appreciate the support
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John Clausen on Google
1 year ago

The staff could not have been nicer and more accommodating. Yes, it’s not a hotel but considering all the patients and all the work that has to be done they do a really good job. Physical therapy and occupational therapy were top-notch and management was very professional and accommodating.

Business response 1 year ago

Thank you for the positive review! We appreciate the support.
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Virginia Bria on Google
1 year ago

I had the most magnificent experience that one can have in a skilled nursing facility. When I arrived I could barely move my legs and thought “I will never get through this pain!” But with my amazing OT/PT team they encouraged and coached me gently to bring out my fighting spirit. John would try to distract me into doing things I felt were impossible , but it worked and before you know it one foot was leading the other seamlessly without pain! Kurt would explain the intricacies of pain to me in a ‘nerdy’ intellectual way that I understood so I knew how my brain was working and could coach it to help my body. Shirley would look at me and say “you are walking like a robot! Scan your surroundings, look at me,” and when she pointed this out I corrected the behavior. The amazing Lindsey gave me obstacle courses and cooking classes to get me to improve my range of motion. She would make the activities fun but challenging moving me forward in my motions! Melissa would put me in group activities where I had to participate with others to improve my hand eye coordination! And last my therapist, Anuja, analyzed my weak foot and stubborn right leg to stretch my skills to make me flex my foot correctly. This is a remarkable team and many other whom Are too many to name supported me from head to toe to get me on my way back home safely, with love and kindness! I am forever grateful for their help!

Business response 1 year ago

Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Tr H
1 year ago

I am trying to get my mother out after 1 night. I sent her there because of high ratings, and I was,showed at the condition of her room. The food is very poor quality, and it is very hard to reach the nurse at night. The furniture in the room looked like thrift store cast offs. The TV did not come in well , her chair was not good for her condition. Her roommate was in a noise ventilator. I am trying to move her ASAp!

Business response 1 year ago

We apologize that we did not get off to the best start. While we pride ourselves on, service, care provided, and rehabilitation services, we understand that this environment can be a lot to take in within the first night as we all settle in together. As newer operators of this facility, addressing our care team was paramount, but we do also recognize a need to improve some of our overall physical environment and can assure you that plans are in place. Our department heads will be by to address your concerns, but if you still feel the need to explore another facility, we completely understand. We hope that we are able to change this perspective and that you give us some time to work with your mothers’ needs and truly wish for the best outcome in either scenario.
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Louis Burrow on Google
1 year ago

This is an amazing facility! My husband has been in their care for the past few months. The care he has received has been impeccable. The staff is caring and considerate. I witnessed a patient in distress because her husband wasn’t there. A CNA came to console her . The CNA told the patient she had to clock out for her break. She returned to lady and sat with her until her husband arrived about 20 minutes later. This is just one example of the outstanding care the staff provides. Very clean facility, tasty meals, and provides many activities for patients. Heart felt gratitude to the entire staff!

Business response 1 year ago

Thank you for the positive review! We appreciate the support and are happy to hear that your needs were met, above and beyond. Please do not hesitate to reach out if you need anything else!
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Robyn Whitlock on Google
1 year ago

So kind, caring and compassionate! Thank you for treating my mother with so much respect.

Business response 1 year ago

We are excited to hear that your mother was treated so well. If you need anything down the road, do not hesitate to reach out. Thank you for the kind words!
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Laura Lowell on Google
1 year ago

My mom had an excellent experience at Tice Valley Post Acute. The facility is clean, the staff members are warm and caring and very good at what they do. My mom loved her nurses and CNAs. She received excellent therapies which helped her return home safely. We have been to other skilled nursing facilities, and this is by far the best experience we have had.

Business response 1 year ago

Thank you for taking the time to recognize the team! We are delighted to hear of your positive experiences and that you and mom were met with such kindness! Happy New Year!
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Saboor Naqshbandi on Google
2 years ago

Hi iam Abdul saboor Naqshbandi I recently spent a few weeks at [Tice Valley post acute], and my experience was truly wonderful. From the moment I arrived, I felt welcomed and well cared for by the compassionate and professional staff. They went above and beyond to ensure my comfort, attending to my needs with kindness and patience. The facilities were always clean and well-maintained, and the atmosphere felt warm and inviting. I appreciated the variety of activities available, which kept me engaged and connected with others during my stay. The meals were nutritious and tasty, and the staff were attentive to any dietary needs I had. Overall, my time at [Tice Valley post acute] exceeded my expectations, and I would highly recommend it to anyone in need of quality care and a supportive environment. Thank you to the team for making my stay so pleasant!

Business response 2 years ago

Thank you for your kind feedback! We wish you well and please do not hesitate to reach out if anything is needed. So glad to hear that we were able to meet and exceed your needs!
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William DeSena on Google
2 years ago

My best nursing experience! Im recovering from an accident that caused my legs to atrophy. The physical tracing staff and gym facilities are very professional and have helped my recovery. The nurses and staff are friendly caring and professional as well . Overall it’s a happy facility .

Business response 2 years ago

Thank you for your kind feedback! We to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us, and keep up the hard work!
Profile photo of Satish Rayapudi
Satish Rayapudi on Google
2 years ago

My mother in law stayed here for almost two years. She loved her stay here. Very clean facility with amazing staff! Highly recommend Tice Valley Post Acute!

Business response 2 years ago

Thank you for your kind feedback!
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RAMIRO alvarado on Google
2 years ago

Tamai.she’s nice too me..she’s worker..thanks..

Business response 2 years ago

Thank you for the kind words! We are happy to hear that you are enjoying your stay and that our hardworking staff is making you feel great!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.