What Our Community is Saying
As you read testimonials from those who have experienced care at Tice Valley Post Acute, you’ll gain helpful insight into the care we provide. With a welcoming environment and a compassionate team, we’re here to help you heal and feel supported every step of the way. Read our reviews or share one of your own today!
All Reviews
47 reviews
Clean facility, attentive staff, totally positive experience. Was there for 10 days of PT(excellent therapist staff).
Would have been 5 stars, but one employee let the rest of the facility down. My uncle was here for nearly a month. The facility itself was outstanding-modern, and clean. The nurses, receptionists, physical therapists were all lovely. Unfortunately, Shelby the social services employee was remarkably poor at her job. On five different occasions she failed to follow through on tasks she had promised. Every time I went to her office it was full of other employees having a party like environment and doing everything except the job at hand.
Tice Valley Post Acute was nothing short of SPECATCULAR! Our 88 year old Mom was told 3-6 months of wheelchair rehab after her fall, but here we are, 26 days after the fall, and she is on her way home! Staff was fantastic, rooms were comfortable, rehab was EXCELLENT! She broke 2 bones, yet they did fantastic work getting her up and moving, then walking unassisted, so she could go home. I cannot say enough good things about the entire staff and the way they handled our Mom, and all the patients. Tice Valley is the BEST!
I came back to Tice to visit the amazing team who helped me get back on my feet. It was so wonderful seeing everyone again! I am incredibly thankful to Dr. Nock, Sehaj, the entire rehab team—Shirley, Anuja, Edward, Melissa, Eric, Jane, John, Charles, and Phillip—and the wonderful nursing staff. Your compassion, encouragement, and dedication made such a difference in my recovery, and I’ll always be grateful for everything you did for me. Thank you all for helping me regain my strength and confidence. It was truly a joy to see you again!
I don’t know who these people are giving these high ratings but they are not honest….this place is the worst..staff is the most unconcerned bunch of…. I’ve ever looked upon… when you have to change your family member and his bedding and the staff member stands and watch you… after coming in 30 minutes after you rang…. something is wrong…
The Nursing Staff make being here so much more pleasant and much more fun
My mother in law had a very positive experience with Tice Valley Post Acute .The nursing staff was attentive and treated my mother-in-law with dignity and kindness. We were particularly impressed by the communication from social service director Kaliyah . She was very responsive and helpful and provided clear and timely communication regarding next steps . The facility was always clean, and the physical therapy team and occupational therapy team worked hard to ensure she was comfortable. We are grateful for the care she received here.
I would like to say that I really appreciate everything and the people here at Tice valley. I know it’s a tough job and not easy to do but I would love to thank everyone and say keep up the good work!
I’m enjoying my stay, thank you so much.
I have been a resident here for over 2 years and the staff, therapy, and food have been amazing! I love it here!
My mother was brought here yesterday afternoon and ever since she has not had access to any pain medicine except for Tylenol because of some issue with the pharmacy. The food is terrible. The staff are very kind and friendly, but limited in what they can do to make people more comfortable.
My 89-year-old mother, who is diabetic, suffered a fall and broke her hip. After spending two weeks in the hospital, she was transferred to Tice Valley Post Acute. We are very grateful for the excellent care she received there. After several weeks of physical therapy, she is now back on her feet and getting around with a walker. The staff was kind, attentive, and well-trained. Her room was cleaned regularly, and her diabetes was carefully managed throughout her stay. The nursing and medical team did a great job adjusting her pain medication to keep her comfortable while still allowing her to fully participate in mobility training. The physical therapy staff was especially patient and understanding. My mother wasn’t always eager to attend sessions at the scheduled time, but they consistently came back later and gently encouraged her to participate. The social worker was also incredibly helpful in coordinating her care and ensuring a smooth experience for our family.
Staff have been really great. Special shout out to Vlad, Koko, Megan.
Horrible place, family member was in hospice and they would act like he isn’t there. He had one request every single day to help with going number 1. No matter how many times he called they wouldn’t come. Only good thing is the nurse named Trisha I believe if that’s not correct let me know I will come and find out her name. She was an absolute godsend and was the only who cares and even talked to us after his passing. She would always be happy to help and cried with us and made us feel so comfortable. Besides her all the others were useless and were so fake. Don’t listen to this place and don’t think this is out of anger that I’m writing this. The family member had passed around 3-4 months ago and I’ve thought deeply before writing this. So if you love your family and want them to get the right care please don’t look here.
Business response 1 year ago
I would like to thank the staff of Tice Valley, and I’d like to thank the CNAs, Nurses, Physical Therapy, and Occupational Therapy too for their support, encouragement, and skilled guidance. The entire staff here is excellent 👌 .
Beautiful location. Great team that is very lively and genuine with their care.
Business response 1 year ago
Business response 1 year ago
Highly recommend this facility to anyone looking. The place was clean and had really kind staff.
Business response 1 year ago
The staff could not have been nicer and more accommodating. Yes, it’s not a hotel but considering all the patients and all the work that has to be done they do a really good job. Physical therapy and occupational therapy were top-notch and management was very professional and accommodating.
Business response 1 year ago
I had the most magnificent experience that one can have in a skilled nursing facility. When I arrived I could barely move my legs and thought “I will never get through this pain!” But with my amazing OT/PT team they encouraged and coached me gently to bring out my fighting spirit. John would try to distract me into doing things I felt were impossible , but it worked and before you know it one foot was leading the other seamlessly without pain! Kurt would explain the intricacies of pain to me in a ‘nerdy’ intellectual way that I understood so I knew how my brain was working and could coach it to help my body. Shirley would look at me and say “you are walking like a robot! Scan your surroundings, look at me,” and when she pointed this out I corrected the behavior. The amazing Lindsey gave me obstacle courses and cooking classes to get me to improve my range of motion. She would make the activities fun but challenging moving me forward in my motions! Melissa would put me in group activities where I had to participate with others to improve my hand eye coordination! And last my therapist, Anuja, analyzed my weak foot and stubborn right leg to stretch my skills to make me flex my foot correctly. This is a remarkable team and many other whom Are too many to name supported me from head to toe to get me on my way back home safely, with love and kindness! I am forever grateful for their help!
Business response 1 year ago
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